What other people say about Bento [OLD VERSION]

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Bento [OLD VERSION] From:Filemaker Inc. , FileMaker ,
See Product Page	User Rating:Amazon Sales Rank:#2944

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Excellent Database Software for the Apple Mac, 2008-10-26 Bento is fun, cool and very useful. It is easy to use and friendly. Great for keeping track of almost anything and getting better organized. All Apple Mac users need it. A must have software. Highly recommended !! 4 of 4 customers found the following review helpful: Already outdated, 2008-10-21 So I have converted to the Apple Cult... bought myself a MacBook Pro and my kids a MacBook... ventured into Bento... going weekly to Apple Store for one-on-one training about Bento... several things aren't perfect... then within a couple weeks Apple comes out with Bento 2. Surprise... several of the things that aren't on Bento 1 are on 2... but... the catch is Apple wants me to buy a whole new copy of Bento 2. No upgrade. I think that sucks! My Apple Genius told me to just keep calling Apple Support and make noise. Wouldn't it be simpler for Apple to have a reasonable upgrade policy? 3 of 4 customers found the following review helpful: A Great Program, but Bento 2 Just Came Out., 2008-10-14 This is a great, entry-level database program. It's super easy to use and fully customizable. I use it to manage research project data and public speaking engagements with notes, outlines, presentation slides (linked to Keynote) and a variety of other ancillary details. But DON'T BUY BENTO because BENTO 2 JUST CAME OUT today, October 14, 2008. Amazon doesn't have it yet, but the FileMaker website has it for $49. Use the coupon code: 6451A for free shipping on that site. 2 of 2 customers found the following review helpful: Bento, 2008-09-08 This is a great software application. I have cataloged my CD library and made up spread sheets for my finances. The spread sheets are much easier to create than than Excel spread sheets. This comes from somebody who is not good at code writing. BEWARE !! this application has one serious drawback. It is a Filemaker product. I have used Filemaker Pro a great deal in the past for work and their tech support is horrible, the worst ! Recently I called up Filemaker tech support for Bento. The access code for my free tech support was not right. It took 20 minutes to talk to a living person. I had to call sales. They changed the access # and then switched me over to tech support. I then had to wait 55 minutes before I talked to a human. Nothing has changed since I was using Filemaker Pro. 4 of 6 customers found the following review helpful: For $49, great database...for $99 it could be AWESOME, 2008-08-04 I sell raw materials to industry for a living, and my (otherwise great) company doesn't provide any kind of contact management/sales tools for the sales force. One the hand hand, it's very frustrating not to have a "go-to" tool for my everyday tasks. On the other hand, they don't give me much opposition to devising my own tools that work the way I want them to. I have done the "use Excel as a database" thing for a year now, as many professionals do, and it's awkward at best. Excel was never meant to be a database, we all know that. And FileMaker, as powerful as it is, requires that you already be pretty savvy at devising databases to actually get it to do the things that you want, the way you want. I don't have time to learn not only how to use a completely new piece of software, but actually how to set it up and program it, too. I might as well just change jobs and find work as a database engineer! SO, my research turned up Bento. Based on my reading, I was doubtful that Bento would be able to do everything I needed, but I thought for $49, if it did half of what I needed, it would be still be a good buy. In use, Bento is a joy - the design templates are very easy to set up (if somewhat limited in choice, but again, it's supposed to be a quick and easy setup, so offering too many starting points would be counterintuitive), and setting up your fields and libraries is so intuitive that it's doubtful you will need to read the manual for much more than an occasional reference. Usage templates are included for home inventories, project management, pretty much anything you would use a simple database for. Since I'm trying to get some more sophistication out of it, none of the templates really offered me anything except some learning reference, so I had to start from scratch. Having spent a week with it now, I will say that, for $49, and given how it is advertised, Bento is a no-brainer. It is a fantastically well-executed simple database and a joy to use. For importing your iCal events and address book contacts and pretty powerful contact management capabilities, it would be worth the $49 alone. But since I had hoped to use it for a few other tasks, I came across its three key weaknesses. Again, it is unfair to blame something for not being what the producers don't claim that it is in the first place, but the price/performance point is a heartbreaker. I would have paid $79 or $99 (actually, I would have paid $199 given how valuable it could be to me) if the three main weaknesses could be addressed. For anyone interested or considering using it professionally, here they are: 1. The "calculation" field option is limited to simple math. Field entries using calculations can be interactive, of course, but they cannot accept an additive command entry (e.g. take the entry and make the change permanent in the database until I enter something new in the field, but also not lose the previous entry's value in the database). I'll explain: the raw materials that I sell are subject to market volatility (e.g the price changes almost every day). I had hoped to be able to create a library of raw materials that I sell with important info about each one - which I can - but I wanted to create a "net price change since yesterday" field that would take my simple price change entry, then distribute that change throughout the database for each customer to whom I am quoting/selling that material. I could then start my morning with my change notification emails, make the changes in the database in 5-10 minutes, then create a contacts list of customers affected by the changes and send mass emails to notify them quickly. What normally takes hours in my day could be reduced to about 10-15 minutes. Since the calculation possibilities for such a field do not allow additive entry, that means that any change that I make will be absolute in the database, not additive. If I add 5 cents/pound to a price today, fine, but if I try to add an additional 3 cents/pound tomorrow, it will just take the 3 cents, erase the 5 cents from yesterday, and distribute 3 cents throughout the database. So it's useless as a pricing monitor. Not that it matters, anyway, because... 2. Data interactivity between libraries is limited to simple importing/exporting of data in table form (called "related fields" in Bento nomenclature). Within any given library, you can specify a data import field from any other library, and the data will remain interactive of course, but you're stuck with the same import parameters for each record in the new library. I quote different customers different prices for the same materials based on volumes, freight differences, etc. Even if my materials library could accept an additive price change command, there would be no way to program the database to know how to distribute that mathematical information differently to different customer records. Bento's import fields option is clearly designed to import contact info for project management so that you can, for example, see contact info for everyone working on a project on the same screen without having to switch to your Address Book or Address Book library in Bento and search blindly. Cool feature for what it is, just not very sophisticated. 3. While setting up your database, you can duplicate fields and forms, but you cannot duplicate libraries. Since I track information in similar ways for customers, materials, and projects, it would have been great to set up one, use it as a template, and duplicate & tweak as necessary. Instead, I had to go through a labor-intensive process to get each of my libraries set up. Bento will undoubtedly prove useful and time-saving to me. Although it was not able to do the one REALLY time saving thing that I had hoped, it can do pretty much everything else for my contact management, including: 1. Track sales by customer, volume, total $, net $, and any combination thereof. 2. Manage short and long term projects 3. Track problem matters and ensure up-to-date info on resolution. You can, of course, do these tasks any any other number of ways, but Bento provides a way to do it all in one piece of software, on one screen. I pray that next year they will offer a $49 upgrade to "Bento Pro" or something that will allow the other tasks I really need. I actually could get my work week under 40 hours with that and still get everything done!
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