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From:Bitdefender
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User Rating: Amazon Sales Rank:#1376 |
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2 of 2 customers found the following review helpful:
 2008 version has problems, 2008-07-28
I ran the 2007 version flawlessly on our three home computers. When the 2007 subscription was up, I upgraded to 2008 version and the problems began. First of all it had some install problems on our Vista machine. The install would just hang for hours, forcing a reboot. On our XP machines, it installed fine but after about a month the firewall quit working on one computer and for some reason totally blocked the internet connection for that computer.
The customer service was dismal at best when trying to resolve these issues. Basically, I was told to download the removal tool and try it again. Heck the removal tool didn't even completely remove all of the registry entries. The overseas tech support was difficult to understand at time which further complicated the matter. The bottom line is I had to do a complete re-install of Windows to get things working again.
I do not know what they did between the 2007 and 2008 version but who ever did it should be fired. I strongly suggest you try ANY of the other security programs but this one.
 so far no issues with XP and Vista, 2008-07-19
I have this installed for 3 months or so in my PC with XP and laptop with Vista, so far no issues with slowing down, always on, does not use a lot of memory when running in the background. I've used Norton and it freezes my XP a lot so i got rid of it....
2 of 2 customers found the following review helpful:
Highly Disappointed, 2008-07-14
BitDefender Total Security 2008 - 2 Years/3 Pc's I purchased BitDefender Total Security for my computer and my son's laptop due to PC Magazine. Unfortunately, the program never made it to my son's laptop. I have Windows XP and had to uninstall Windows Defender to get rid of some problems. That created even more BitDefender problems. The only solution according to the 1-800 number for BitDefender was to uninstall and reinstall BitDefender Total Security. That became a daily routine. If I was not on the phone with BitDefender, I was busy sending emails after I had downloaded their tools and responded with results. After about 15 days, I had enough! Since then, I returned the product. I have downloaded ESET Smart Security for 30 days (as a trial) and no more problems! I am also trying Glary Utilities (free forever) and no problems! I wish I could get ESET Smart Security thru AMAZON.
3 of 3 customers found the following review helpful:
Save yourself some angst...., 2008-07-04
...and go with something else. I've used BitDefender for over a year now, and this morning woke up to discover that my internet provider had alerted me via email that I had a Trojan on my computer - this with BitDefender already in place and functioning on my machine. I figured if they could do that that I would download the McAfee anti-virus product they were offering for free. I installed it, and during the first scan it picked up not one, but two Trojans on my computer - two that BitDefender somehow managed to miss. Bottom line, save yourself some heartache here. BitDefender will noticably slow your computer down, scans take forever, it is forever updating, and based on what I saw today I have to wonder what it's updating for - the prom? Bottom line, it's just not as good a product as McAfee or Trend Micro, based upon my experience.
Works for me, 2008-07-02
For about 7 months, I've been running this software on my Vista home premium laptop and my XP Media Center desktop and haven't had any problems at all. Both of my systems operate smoothly, even during full system scans. I've used a few different internet security suites and so far this is the best. I only gave it 4 stars because the extra features (Duplicate finder, disk defragmenter) are mediocre.
Pros: Easy to use/configure, Updates every hour, not a resource hog.
Cons: Seems like some extra features were just added as fillers.
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