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From:Kaspersky Lab
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See Product Page
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User Rating: Amazon Sales Rank:#25 |
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 Very good security software, 2008-07-17
I evaluated the trial version of KIS 7 after my Trend Micro (Vista) security suite that i was using began shutting down component after component and received zero help from their customer support. I was very satisfied with KIS 7, given that I have enough technical knowledge to configure it the way I want. The parental controls need some work, but everything else is rock solid as far as I can tell. I wouldn't necessarily recommend it for a brand new computer user, but if you know someone who has some tech knowledge this suite is well worth the money, they constantly score the top detection rates.
 Danger! Danger!, 2008-07-14
Downloaded KIS7 because previous subscription was expiring. During load it said to remove old K product first (why didn't the installation program remove it?) After tedious and time consuming process it finally loaded. Then it said database is obsolete (over one year old). Why didn't it download the current database? When I clicked the button to update, it said the site could not be found. The product shut off all access to the network (Internet, email, LAN). I disabled all the protection, still no access to the net.
Then I tried to remove the program; it wouldn't let me! Other programs on my computer ran, but KIS7 wouldn't let itself be removed (isn't that what a virus does?). Then I tried to restart. KIS wouldn't let me restart! At the risk of really screwing things up, I had no alternative but to cut power! I crossed my fingers that my computer still ran. Low and behold, KIS7 was gone, and I had access to the net. But now I don't have any anti-virus protection!
Apparently "customer service" is best found on K's forum. The "expert" said not to use the standard MS removal program, but to use K's special program (why didn't the download instructions say that?). Then he said to create a "GSI log" which requires a tool from...the internet. But wait...KIS7 prevents me from having internet access!!!
What a nightmare! A day later, I am far worse off than I was yesterday at this time. I use my computer for work, not to troubleshoot someone's lousy software! I thought I was being proactive by renewing two weeks early. Not sure what to do now except find an AVS that works and try to get a refund from K or the credit card company.
Moral of the story: I should have read the Amazon reviews rather than rely on magazine reviews!
Freed from Symantec., 2008-07-13
This product installs without a glitch, works as designed and is to date less intrusive than Norton/Symantec or McAfee. It offers security and protection without creating a bigger problem on your system than it is preventing. Very happy to be free of Symantec after 10 years of ongoing application problems.
maximum internet protection., 2008-07-13
this kaspersky internet protection is really awesome. i can truly say, it is the best. i truly recommend this awesome product. go for it.
 Pretty good but poor (next to none) customer support., 2008-07-07
My new HP notebook with Vista64 came preloaded with Norton Antivirus. I updated and activated the software, rebooted and was rewarded with the BLUE SCREEN OF DEATH. HP tech support suggested that I uninstall Norton and use something else. I went out an purchased Kaspersky and I had initial problems installing beacause of Norton not being completely uninstalled. I managed to get it working after getting my own self help by reading postings on the internet and Kasperskys self help page. There is a Norton uninstall tool to clear the registry. Anyhow... I had other issues such as windows not loading the desktop etc... No tech support from Kaspersky. There is NO RESPONSE from their email support program,so you are ON YOUR OWN. I suspect that the company is not doing well, so shut down their email support staff. Once you finally get it up and running, it is great.
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