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From:Pantone
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 Manufacturing defects - should this be recalled?, 2008-03-04
Despite all the negative reviews I purchased this product as I read some positive reviews on specialized magazines. At least with my Sony VAIO TXN27N the product just does not work as the screen has a strong magenta cast after calibration. It seems to be a manufacturer problem as PANTONE has a well defined and expedited process in his web site as part of the Q&A for this product, to receive back the failing unit and ship a new one.. I think they have serious manufacturing issues and decided to handle this case by case rather than a product recall which is a shame for a company with such a good reputation as PANTONE. I sent the info to PANTONE 2 hrs after receiving my product, 2 business days went by and I have yet to receive an answer (to be fair they promise 2-3 biz days) I will re-post once I receive the replacement unit.
Save your money and look for something else, or gamble and see if you get a working unit at first attempt.
2 of 3 customers found the following review helpful:
Huey Pro, 2008-03-03
I used the Huey Pro to calibrate 2 lcd monitors and I did not like the results with either one. I went back to the default setting. I have not taken the time to read more about what I can do to solve the problem. I did follow the directions and did not care for the results. The colors that showed on the screen did not look right. The laptop screen had a pink color at the top of the screen on the left and the right side.
 Calibration is spot on, 2008-03-01
Looking for a reasonably priced calibration tool? Get this. Who knows color better than the Pantone people?
2 of 4 customers found the following review helpful:
 Near-perfect color, possible KVM confict, 2008-03-01
I should preface my review with my setup specs as most users might not be using a KVM switch. I'm using the Huey Pro on two Dell laptops hooked up to a single monitor (Dell 2407WFP) via a DVI 2-Port KVM USB switch from IO Gear.
Pro -- Calibration is very quick, easy and surprisingly accurate. I use it for producing cgi visuals for film and video and this is the closest I've gotten to 'true' color on a standard non-NTSC monitor. The calibration device is elegant, very well made and does a fantastic job of monitoring the lighting in the room + adjusting your color accordingly.
Negative -- The KVM switch might be partially responsible here, but the Huey color profile doesn't always automatically launch itself on startup. This can be easily fixed by starting and closing Huey Pro manually. The lack of a correct profile is easy to detect as even your menu bars will display color banding if the calibration profile isn't loaded.
1 of 2 customers found the following review helpful:
Pretty decent, some reservations, 2008-02-27
The Pantone Huey Pro works pretty well, and the price is right. I'm very happy with the color calibration; I didn't see the green or red cast that other people reported. I did have a couple of reservations, though:
- It's very hard to establish the white point, at least on my LCD monitors. It may have something to do with viewing angles on the LCD screen.
- I'm not convinced that the ambient light detection works well. When I turned it on, the screens became too bright and contrasty. When I turned it off, they went back to normal.
- Although the instructions say that the suction cups pose no danger to LCD screens, and they seem to have done no harm other than leaving behind some rings that wash off, I still have my doubts about whether it's a good idea to apply suction cups to LCD screens. Users might want to consider simply hanging the device by the cord from the top of the monitor, and not using the suction cups.
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