14 of 16 customers found the following review helpful: Thanks for the heads up., 2007-01-22 Having read 2 negative reviews about this product I decided to contact tech support to ask a couple pre-sales questions. Three EMC related phone numbers off the web got me three different companies. One did give me a support number but not one that supports this product. A call to a forth number made me realize that this is a product to stay away from. If the distributor you buy from can't provide support, you have to pay for support.
joef 12 of 13 customers found the following review helpful: won't install take 2, 2007-01-13 Pass over this product if you are looking for a working backup program. Product will not install after entering the super secret pass code that came with the software. 17 of 17 customers found the following review helpful: Will not Install - Support Horrible, 2007-01-09 This product will not install when following the directions. EMC claims it is the fault of their distributor. EMC Support instructions do not work. Still trying to install after trying everything 4 days. Recommend don't buy.