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From:Apple
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User Rating: Amazon Sales Rank:#9 |
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9 of 17 customers found the following review helpful:
 Wait for Updates - Might Brick Your Mac!, 2007-11-09
I bought this and installed it on my two week old Mini. Everything seemed to go fine until I had to install updates and my password no longer worked. Turns out there is a bug that Apple knows about (that's the Keychain update) that causes ID and password problems. Their Web site says to install the update if you are having problems, but you can't install if your password does not work!
After two hours on the phone with Apple support I had a computer that I could no longer use. No login at all, just a screen asking me to register (again).
Once I was hosed, Apple wanted me to reinstall again and this time NOT transfer my user settings, meaning hours of checking to transfer file and information over, and likely many headaches with having to re-register software.
Even if I do this, I no longer trust the computer and wonder what data I might be missing. Apple refuses to do anything other than tell me to reinstall. They will not replace computers for software problems they cause, just hardware. They told me to call Amazon if I was not happy! What service. Avoid if at all possible.
2 of 4 customers found the following review helpful:
 Best OS install ever!, 2007-11-09
It took 15 minutes to verify the install disk and then another 40 minutes for the install. My machine is a 24" iMac 2.8 Ghz core 2 duo extreme with 4 GB of memory (A-DATA brand). No problems at all with the install. I did back up everything with "Carbon Copy Cloner" just to be safe. Leopard is super fast especially Cover Flow, which works just like in the Apple demo. Haven't tried Time Machine yet, probably will in a couple more days. Some of the reviews that I've read suggest waiting about a week to be sure all is OK. Good luck to all and enjoy your new cat.
7 of 19 customers found the following review helpful:
The New Leopard Upgrade Was a Big Mistake For Me, 2007-11-08
I don't even know why I gave this upgrade a One Star.....I guess because thete is not a No Star.....I am brand new to Mac and I really like my new 20" iMac that I have owned for a month now.....I left PC after many years when I became throughly disgusted with the new Windows Vista......Apple was so nice to send me, free of charge, the new Leopard upgrade because I had just purchased one of their last Tigers......OS X 10.4.10......and I was so happy because the new Leopard upgrade was so simple to install and everythng went so well......i was pleased and smiling......and THEN SUDDENLY !!!......everythng crashed and I lost most all of my programs......phone calls to Apple did not resolve anything........after hours off fiddling around I finally gave up and run my recovery disk on my brand new, still smells new, iMac......and I now have my Tiger back and everything is working good again.......take my advice and stay completely away from this new Leopard upgrade......wait for about a year until they get all of their bugs worked out.....you know I remember when Windows XP was about as good as it gets......and then they came out with something different.......please Apple, if you read this.....don't make the same mistakes that PC made with their Windows Vista.......as a brand new Apple computer owner I am really liking your new iMac with your OS X Tiger, please don't drive me, and many thousands of others, back to crummy PCs again......
20 of 31 customers found the following review helpful:
Frustrating installation, 2007-11-08
My brother bought me an Apple Computer a month ago with the hopes of having me migrate from my PC to an Apple computer. I got used to the Apple Tiger OS quickly and I really enjoyed the OS's interface and ease of use. Learning a new operating system was not difficult.
Though the MAC OS is supposed to be more stable than Windows, I had several crashes with iTunes, especially when trying to import some old CDs I had. Forcing the program to quit was easy though, but it still was a pain.
With Leopard, Apple promised to fix some bugs and introduce some stunning new features; that is, if you are able to install it in the first place.
Upon upgrading my Tiger OS to Leopard, I was greeted after the install and restart to the login screen. I did not use a password while using Tiger, so I was surprised that I was asked for one to login. I tried to press the enter key as I usually do, but this did not work this time. I even tried pressing the green arrow to continue, but that did not work either. The computer was insisting for me to type in a valid password in order to enter the system.
I spent half a day trying to figure out what to do, and my work was delayed. I tried reinstalling Leopard, but was greeted by the same login message after install and restart. It was really frustrating.
Using my PC, I signed in to the Apple support website at www.apple.com/support to get some help. Here's what I got at http://docs.info.apple.com/article.html?artnum=306508
1. Start up from your Mac OS X 10.5 Leopard Install DVD.
2. From the Utilities menu, choose Reset Password....
3. Reset the password for the affected account(s).
I tried the above, but it did not work for me.
At http://docs.info.apple.com/article.html?artnum=306840 was the following solution to remedy the problem:
1. Restart in Single User mode (hold Command-S during startup)
2. At the prompt, type: mount -uw /
3. Press Return
4. Type:
launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plist
5. Press Return
6. Type:
dscl . -delete /Users/username AuthenticationAuthority
Note: Replace "username" with the affected user account's short name
7. Press Return
8. Type: passwd username
Note: Replace "username" with the affected user account's short name
9. Press Return
10. At the "New password:" prompt, type the user's password
Note: It is recommended that the original user's password be used to match the keychain password
11. Press Return
12. At the "Retype new password" prompt, type the same password
13. Press Return
14. Type: reboot
15. Press Return
The above solution did not work either.
I finally had to call Apple support. The lady at the other end of the line told me that this is a known problem in Leopard and that the only workable solution is to reinstall Leopard, but that on the installation screen to choose options, and then install using the archive system feature. This method basically saves all your files and settings to an archive that you can later retrieve after installing Leopard.
Caution: when using the install with archive feature, do not tick on transfer user settings option, since this will also transfer password information and you'd still be unable to log in after install.
After installing Leopard for the third time using the above method, I was able to login into the system, and everything from thereon worked flawlessly. I opened the previous system files, and transferred all my previous files such as my pictures, movies, music etc... I did not transfer any previous user settings as I didn't want to mess out the system again. I then looked for any update to Leopard, and found one update to resolve the issue of Login and Keychain that I faced on installation. This is a very important update and you need to download and install it!
For someone used to being told that Apple OS is more stable, better, and with much less bugs than the Windows Operating System, the above problems I faced came as an unwelcome surprise. As far as I can tell, from the very limited experience I have with Apple, that both Apple and Microsoft's OS are the same animal! Would we have picked less on Bill Gates if he was not as rich and famous?
I gave Leopard a one star rating for the problems I faced above, and not for its features. Leopard is a great OS with stunning features, but my first impression left me with a sour taste of what is to come.
8 of 17 customers found the following review helpful:
Buggy Leopard!, 2007-11-06
Loaded fine for others here and there but I should've waited: it crashes on the RSS FEEDS SCREENSAVER and won't run Photoshop.The average novice or casual user will follow the simple prompts, but consult an expert first! The promises of easy back-ups and colorful add-ons (Safari, I'll admit, is a lot cooler) can't restore what just won't run right... and I keep a tidy Mac.
Slowed down my eMac to an unbelievably crawl. Reinstalled with an archive, but no change.
Nice overall look and nice features... IF they work for you, but "Dr Mac" Bob Levitus advises to wait; you'd better listen. I can't get ANY help on fixes and Apple's forum is really a long list of people begging for help.
Love Apple, but...
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