41 of 42 customers found the following review helpful: Poor interface and awful sound, 2006-07-20 This program is terrible. The music during the phonics section is too loud and it is difficult to hear the pronunciation of the letters. The games either shove the user through w/o learning or the interface is so difficult that your child wont be able to figure out what the game wants. As for the "satisfaction guarantee" that is on the box it doesnt include shipping so you'll be out 25% of your purchase price or worse. AVOID!