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From:D-Link
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| User Rating: Amazon Sales Rank:#2650 |
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13 of 13 customers found the following review helpful:
Great Modem, 2004-11-23 I was torn between the Motorola 5100 and the D-link 202. I already know the 5100 is good from the reviews but I had to see for myself with the D-link and I'm really glad I did. It was simple to hook up. Make sure your provider get's the MAC address and you will be online in minutes. WIth Adelphia the screen pops up asking for Mac address if you're not using a router so you don't even have to call it in. Speed is great with most pages coming up right after click of the mouse. The most I've had to wait with a busy site was fifteen seconds with 5 being the norm. I have it a week now and haven't experienced any overheating or disconnections with the exception of one that Adelphia confessed to. I would like to see them match the two year warranty of the Motorola but I still go by the old computer rule of thumb that if a computer component or peripheral is going to go it's usually in the first three months. After the first two years there's no guarantee on anything. I'm going to play this one out because the way it's working now it's worth the small gamble with the one year warranty. I did call customer service just to see if they were there and they picked right up and answered a few of my dumb questions. I highly recommend.
It's now about three months later and I haven't had one problem. Great modem.
Now had it almost a year and a half and nothings changed. Still recomment.
16 of 19 customers found the following review helpful:
Not so bad, 2004-11-17 I updated firmware for using COMCAST cable. If you use Windows XP SP2, you have to stop firewall. Because DLink FTP Server cannot send Hitr252.bin file to cable modem. I wasted an hour to find this problem. Also Login ID is not "admin/hitron". (PDF manual was wrong) You should use "dlink/dlink" for web login. It works fine. That's it.
5 of 5 customers found the following review helpful:
No Problems Whatsoever, 2004-11-13 I'm new to cable internet, and am happy I did not read the reviews before I purchased the DCM-202. I did a self-install using USB, and have not experienced any of the problems some of the reviewers wrote about.
2 of 2 customers found the following review helpful:
works great. no problems at all, 2004-10-02 just wanted to say i've been using this modem for a while and it works fine. no problems connecting it or staying connected. would buy it again! my experience has been nothing but positive.
BAD!!! Support, 2004-09-26 I bought this product several weeks before, and the technical guy in the store gave a upgrade disk, and since I have been upgrading this kinds of profucts all the time, so I just went home and try to upgrade it, but I was not successful, so I called the Dlink support, it's apprently in india, and the technical support knew nothing, and in bad attitude. But finally I found that u can not upgrade this product with cable connected. Anyway, my point is, if a company want customer to like their product, pay attention to the technical support. It's understandable to save money by hiring india people, but at least train them and make them responsible.
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