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From:Susteen
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User Rating: |
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 Insanely lame, 2008-08-15
Just plain has never worked. Tried a couple of dozen times over a couple/few years, upgraded software twice. It backs up 20 or 30 addresses then craps out. Ditto for pics. LG VX 6100. Run screaming.
OLD STOCK, 2008-07-30
SUSTEEN DataPilot Universal Cell Phone Data Transfer Kit
This is OLD STOCK, it does not have the latest cables.
BEWARE
2 of 2 customers found the following review helpful:
Don't waste your money! - Bad software / No Customer Service, 2008-01-07
This is the worst software that I've bought in quite a while - it's buggy - provides very litte functionality, and is WAY OVERPRICED. They have no Tech Support - Go ahead and JUST TRY to call their Tech Support Line (949) 341-0007 - Option 4 for Customer Support - they will never answer the phone - it just rings and rings... !!
But the worst part is that you THINK you are buying a piece of software that you can use for multiple phones as you change phones and upgrade to newer models - Oh NO! You've got to RE-BUY their software each YEAR! In order to get the needed USB Cell Phone drivers for any new phone - What a rip off !!
3 of 3 customers found the following review helpful:
No Updates/Support After 1 Year, 2007-06-08
I wish I could give 0 stars...
I purchased this $70+ universal kit about 2-1/2 years ago. Susteen has since changed their policy to only provide 1 year of updates and support.
I needed to re-install the software on a new computer and now cannot obtain ANY updates, even the ones that I used to be entitled to. Because of this, the software is now useless because my phone required an update to the software in order to work.
During your update period, you do not even have an option for downloading the software updates so that you can keep your own backup copies of them for use after your 1 year is up.
Susteen, you made two big mistakes in my opinion. First you changed your support policy AFTER I purchased your product. 1 year of support is unacceptably short. Second if I buy your software at version 3.5 and can update to version 4 during my update period, I should always be entitled to update to version 4!
1 of 1 customers found the following review helpful:
FALLS WAY SHORT, 2007-01-25
I've used this software for a couple of years now and certainly cannot recommend it. First used it with an LG C2000 and more recently with a Razr V3. I could get it to transfer names and phone numbers to and from the phone but data on the PC is difficult or impossible to edit. It is not intuitive at all. It is a very poor piece of software
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