 Turbo Tax Program, 2007-10-27
Have been using Turbo Tax for close to 20 years, used Parsons Tax Edge first. The product has always worked well for me and it sure beats the old fashion paper and pencil method.
10 of 14 customers found the following review helpful:
 Stunning drop in quality, 2004-08-04
There are serious problems with EasyStep, the way TurboTax takes you through filling in the information for the return. It is only because I'm knowledgeable about taxes and a software developer that i managed to get my return correct. And deviation from simply stepping through, one item after another, leads to trouble. Simply going back, using to back button, to change something can cause important screens to be skipped.
It is a real disappointment. Intuit used to be one of the very best software companies.
I certainly don't want to recommend that people by the Microsoft product. I'm sure one reason Intuit is letting quality drop is the price competition from the convicted monopolist.
My suggestion is to use a tax preparer.
6 of 7 customers found the following review helpful:
 Surprised at all the negative reviews, 2004-06-17
I am so surprised to see all the negative reviews. My turbotax worked fine. I usually do my taxes by hand, but I have used turbotax in the past. I did download any updates that became available. I also got the state version and e-filed for both. All of it went incredibly smoothly. If you just have to fill out 1040EZ it isn't worthwhile, but the auto fill in is a big time saver for 1040 filers, especially if you have to do the capital gains calculations.
10 of 12 customers found the following review helpful:
Turbo Tax 2003 was a COMPLETE RIP OFF!!!, 2004-06-10
I have used TT for the past 5 years with no problems. This year, however, due to it's software glitch, I received a message on April 18 that the IRS had not accepted my return because it didn't match the info from my 2002 return (which was also filed using TT) and my PIN was incorrect. I had already gone through the update procedures, received verification of my PIN and no changes had been made to my 2002 return. I ended up filing by snail mail and included a letter to the IRS listing all the problems I'd had with TT. I don't even know to this day what is happening with my Fed return. Fortunately, I'm supposed to get a refund (although that may now be eaten up by penalties for late filing).I also had trouble with the 2003 State version of TT and ended up filing that by snail mail, as well. I just received my State refund so guess that went okay (so far, anyway). I will be demanding a refund from Intuit for the Fed and State versions of 2003 TT as soon as I find out what happened with my Fed return. I will also demand a refund of the charge they applied to my credit card for e-filing, which never happened. I know others who have had the same problems with the 2003 TT. If Intuit doesn't refund our monies, perhaps a class action lawsuit will persuade them otherwise.
5 of 5 customers found the following review helpful:
Incredible waste of money, 2004-06-09
I bought this product after using Taxcut for years. Taxcut has gone rebate crazy and I thought I'd give Turbo Tax a try. Bought the product in December of 2003 for some tax planning. It would not read Tax cut files - how incredible. The update to read Taxcut files wasn't available until Jan 2004 and then it would not read state files from Taxcut. Then there was a printing problem where the solution was to manually search font files and manually delete them and reinstall the program. I wound up buying Taxcut to do my taxes. Just for comparison I entered the same data into both programs - TurboTax came up with different results- owed more taxes. Now I remember why I stopped using Quicken and anything else to do with Intuit. How this company stays in business with putting out this kind of software is hard to explain. Stay away.
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