8 of 8 customers found the following review helpful:
 CAUTION!!! CAUTION!!!, 2004-01-05
I've been a Quicken user since 1993 and have purchased and upgrade every year. This year I upgraded to 2004 in October and everything was fine until 1/1/2004, where the program fails to open my file and just hangs there not responding. But if I back date my computer to 12/31/2003 it opens just fine. I spent some time with the chat support and they told me that I will have to use Quicken's disaster recovery service, $200.00 and 10 days-yea right. It's too bad because since I upgraded I spent about 40 hours entering in Budget and Plan data which will now have to be reentered. My only hope is to use my backup and go to 2003 and take a good look at going to Money. Intuit really screwed this one up and their support has been even worse.
2 of 2 customers found the following review helpful:
 Better than Microsoft Money 2004!, 2003-12-27
I bought Microsoft Money a week ago because of the reviews here and had nothing but problems with it. Wouldn't even connect to my E*Trade account or bank account, only Fidelity. Fidelity had no problem connecting to the E*Trade account and bank account but Microsoft's answer is it was E*Trades problem. Sorry, but I write software for a living, immediately dumped it and downloaded Quicken 2004 Premier. Have had no problems with it running on Windows XP SP1, was all setup and connecting to all my accounts in less than an hour!
6 of 6 customers found the following review helpful:
No Problems, 2003-12-26
After losing data when upgrading to Quicken 2001 and getting a "Too Bad" response from support I was pleased with the upgrade to 2004 Premium. I did not have any issues upgrading and was able to add online access to additional accounts with no troubles. The User Interface is different and took some getting used to but it is easier to navigate across various areas of my finances.
7 of 7 customers found the following review helpful:
Not up to Quicken's Standards, 2003-12-23
Purchased Quicken 2004 Premier to upgrade from Quicken 2003 Deluxe. I have been a Quicken user for many years and have always been satisfied with the product - until 2004 Premier. There does not seem to be any way to change colors on the register display as there has been in previous versions. The old one click backup function is totally gone and has been replaced with some application called Windows XP CD Burning. Apparently, you have to use this function in XP to make a backup to a CD-RW. In the past, you just clicked on backup, indicated the location, and away you went. This process is a disaster and I have been unable to get it to work - even after going to the Intuit website for further information. To add to all of this, there is not a way to contact Intuit without incurring costs to get answers to these issues.I am very disappointed in this product and, as another reviewer stated, I may just revert back to Quicken 2003 Deluxe. I would not recommend that you purchase this product.
3 of 3 customers found the following review helpful:
poor software, easy decision to finally switch, 2003-12-15
Purchased, was disappointed, and requested a refund.I quickly discovered no compelling features, and poor support for multiple currency accounts (can't see dollar accounts and foreign currency accounts at the same time--something that has been unchanged at least since Quicken 99.) By comparison, the latest Money was easy to start understanding. 10 years of Quicken use is enough for me!
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Amazon Sales Rank:#6259