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From:Detto Technologies, Inc
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See Product Page
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User Rating: Amazon Sales Rank:#1185 |
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 Average, 2007-11-08
Works well once. After that it is a challenge. Customer service is well intentioned but ineffective.
 It does EXACTLY what it's advertised to do., 2007-11-05
If you feel the need to move from a computer platform that 96% of the world uses to a platform that only 4% of the world uses, but costs twice as much as the other, this is the software for you. It works perfectly, exactly as specified, just remember that if you're going to move more than one Mac, you need to buy a multiple license version of this software from Detto.
After you make your move to Mac, enjoy that Spinning Beach Ball of wait n wait n wait n wait..., that OS X is so famous for. ;^P
2 of 2 customers found the following review helpful:
 Easy, reliable but slower than advertised, 2007-11-02
Maybe it was because I had lots of photos and video files to move, but it took overnight to transfer everything I wanted transferred. The good news is that everything transferred perfectly and went exactly where the program said it would go. Set up was easy and though I doubted it would work, it did. Just be patient if you have lots of photos or videos.
3 of 3 customers found the following review helpful:
 TERRIBLE customer support, 2007-04-19
It has been the worst software purchasing experience I've ever had and it's not over yet. I ordered the software 3 weeks ago and paid for 2nd day air shipping. It never arrived so I emailed Detto--twice--to find out the status of my order. Nobody responded.
I called and and a very nice person told me that Detto had a 'change of personnel and some of the orders fell through the cracks.' She put my software in the mail right away and upgraded the shipping to overnight.
When I tried to install the software a screen popped up asking for the License Code. Hmmm...what license code? The only items in the box were a CD in a sleeve (with no numbers or markings of any kind) and a USB cable. Period. No code anywhere. (Turns out there was supposed to be a QuickStart guide and/or user's manual with the code on it). I called the customer service number. After an interminable phone conversation, the woman finally decided I needed to mail in a proof of purchase and they would then send me the code! I pitched a fit and FINALLY she agreed to email me the license code and activation code. She assured me the code would arrive via email 'within 3-5 minutes' and I could then activate the product and use the software.
The email never arrived and when I called again to find out what happened, I got a recording that they were closed! So...here I am, three weeks and $50 of so far useless software later, still unable to transfer data with this program.
4 of 5 customers found the following review helpful:
Disappointing, 2007-01-06
The product advertises that it transfers the average person's files from their PC to the Mac in 15 minutes. That is a joke. I had about 100 photos and 1000 MP3's (which I do not think is that far above average) and my estimated transfer time was 550 minutes. For the price it almost would have been worth it just to spend the time burning everything to CDs.
Note that this product does not transfer programs, only your files. So you must install each program that you wish to transfer files of onto your Mac as well.
I also had some issues of connecting both laptops to the internet and tried to opt to do the telephone option for verifying the license code. I waited on the phone for over half an hour to talk with a representative before I finally gave up.
Before starting the project, make sure you have a lot of time to allow the files to transfer as you cannot shut down either computer during the transfer time.
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