Quicken 2002 Deluxe [OLD VERSION]
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  • Quicken 2002 Deluxe [OLD VERSION]

    From:Intuit
    Quicken 2002 Deluxe [OLD VERSION]
    See Product Page



    User Rating:3.0 out of 5 starsAmazon Sales Rank:#4853




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    The Easiest Way To Start Organizing Your Finances, 2008-10-28
    This is the Quicken 2002 basic, which is I have.

    THE EASIEST WAY TO START ORGANIZING YOUR FINANCES
    See why over 15 million people trust Quicken
    * Balance Your Checkbook
    * Pay Bills Easily
    * Customize and Graphs
    * Bank Online Coveniently
    * Optimize Your Spending
    * Track Your Investments.....
    [from the back of the box]

    6 of 6 customers found the following review helpful:
    Umm ... it doesn't crash often., 2003-06-14
    I was a big fan of Quicken 5 years ago, but this version is abysmal. Features that are advertised on the box, but "discontinued", a user interface that takes some time to get used to, and a serious bug that I can't get anyone at Quicken to respond to. I created a 401k account, added two mutual funds, gave them both initial balances, then corrected the balances when I found my account information. The problem is that the updated amounts are correct in the register, but are not correct in any other reports. I can't get it to refresh the data in the reports without deleting the account. I give up. Going to try to find a copy of Quicken from the mid 90's.

    9 of 10 customers found the following review helpful:
    Should have stayed at Deluxe 98, 2002-10-05
    I finally bought a bummer from Quicken. After staying at Quicken 98 all this time, I decided to upgrade to Quicken Deluxe 2002. What a waste of money! I purchased this mess back in July 2002, and have already reverted back to the 98 Deluxe version. 2002 is a cluttered, user-unfriendly interface. It automatically creates a list of Scheduled Transactions (an unmanageable one) which you have to fight with to go away The list of annoying and tedious "enhancements" is too long for this format. STAY AWAY from this version.

    18 of 20 customers found the following review helpful:
    Upgrading to 2002 has been a nightmare, 2002-08-18
    I have been using Quicken for years and usually upgrade from the previous year. When 2002 Deluxe was introduced I purchased the program and did the install. Then the nightmare began. During the conversion I lost an incredible amount of data. After calling customer service (an ordeal in and of itself) I was told that this is not an uncommon problem. Their solution was to enter the old data for the previous year transaction by transaction.

    After almost six months of using the "upgrade" I've run into one bug after the other. Data mysteriously disappears and reappears. Statements that I thought had been reconciled correctly turn out to be incorrect when subsequent statements are reconciled. The program crashes on both NT (an iron horse of an operating system) and 2000. I'm constantly prompted to synchronize with Quicken.com even though I've synchronized. I won't even talk about the amount of advertising built into the product.

    And that brings me to the last item. One would think that with the amount of advertising and promotion built into the program that Intuit could provide at least a basic level of techinical support for what is an unbelievably buggy program. Their support can only be described as shameful. SHAMEFUL. It feels downright scammy when you call. Even the agents are often embarrassed by their system.

    There was a time when Quicken was a great product with great service. I guess that now that it has a stranglehold on the personal financial software market we can look forward to even more dreadful customer service. Thank God for Amazon because I thought I was the only one having this kind of trouble.


    26 of 28 customers found the following review helpful:
    Visual improvement, BUT, 2002-06-26
    Like other reviewers, I have used quicken for many years, and the 2002 program has a much nicer look and feel. The install went well and was easy. Unfortunatly, the program has some serious bugs, I also found the Net Worth, Balance Sheet, and other "Balance" reporting reports completly erroroneous. I too was unwilling to pay 1.95 per minute to assist Intuit in de-bugging their code. I was given the program by my bank and am attempting to get their help in getting Intuit to do something. I am probably going back to 2001. I would not recommend using this product until the bugs are worked out.

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