 MusicMatch support sucks, 2006-11-04
I bought 15 tracks 6 days ago and was only successful downloading 7 of them. My MusicMatch program thinks it was successful but there are cryptic file fragments in My Music Folder under the Artist's album for the remaining 8 tracks. I've been going back and forth with Tech Support via email (the only way) which takes 1-2 days for them to respond and they keep telling me how the tracks have been successfully downloaded but in essense their not. You can rest assure though that I will find the charges on my credit card. I would find another service.
1 of 1 customers found the following review helpful:
JUST TERRIBLE !!!!!, 2004-05-20
I have a Dell xps with 1024 ram, windows XP pro and 120 GB. I installed musicmatch and it immediately disable my Nec 1100a DVD/CD read and write drive. I tried to enable the driver through my "Device Manager" (which showed the drive disable), and when I tried to I got error message that there was a program conflict and windows could not enable the drive. I sent a e-mail to tech support SIX days ago and still have not heard back.
The only other product I have that uses the drive is Roxio 7.
I have uninstalled musicmatch and used the windows "restore" to get my computer back to where it should be with my NEC 1100a DvD/CD--R/RW drive working just fine.
My advice is to stay away from this product because of conflicts that may arise with other programs and the piss-poor tech support !!!!!!
2 of 2 customers found the following review helpful:
 Disappointed and Dissatisfied with your product !...., 2003-03-29
I think that it is only fair that I send you this email. In the past I have used many different CD burning ROM software's including,Nero, easy CD creator etc. Unfortunately I would have to say that the music match jukebox CD burner is by far the most difficult and the most complicated I've ever used. One reason why I say this is because on all other softwares they have icons to guide you through just about everything. The music match jukebox is very poorly laid out. No icons, no guidance what so ever. There are several things I don't like including, sometimes my recordings come out slightly distorted and for some reason when I'm recording from a music folder the software constantly wants to go on line. I'm sad to say that I am very disappointed and dissatisfied with your product !
2 of 2 customers found the following review helpful:
 Nothing out of the ordinary, 2002-04-05
This thing is pretty cool. I can change all of my cd's into wma or mp3 format, even WAV. It works great with many top of the line mp3 players. Samsung makes the best. If you are trying to rip your cd's into mp3's, this is a very good program for beginners. Why did I not give it 5 stars? Because the one flaw is that it won't work with Windows XP.
2 of 2 customers found the following review helpful:
Software Works Best with HP Record Now, 2002-03-02
I have read the other reviews for this product, and I have to say that I would agree with most people that it sucks...IF I didn't have HP RecordNow on my system. Burning CD's off of MMJB is very time consuming and irritating, but with Recordnow, a separate program that came with my PC, I find it to be the easiest way to organize and burn my own compliation CD's from my collection.I tried using Windows Media Player, but I became very frustrated with the file types that it saves your songs under. Microsoft seems too paranoid about copyrights and so forth. Deservedly so, because they are a target of legal action. So...my recommendation is NOT to get MMJB unless you have a darn good burning software program. Also, to the person who wanted to record tapes onto CD's...Man, why would you wanna do that? Just break down, buy the CDs instead, and then burn them. Everyone knows that the sound quality on tapes just [stinks], so what's the point of even putting it on a CD? CD's were made for better sound quality, and you're defeating the purpose if you burn the contents of the crummy tapes onto a CD. Anyway, I like MMJB, and will continue to use it.
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Amazon Sales Rank:#8118