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From:Dow Jones , Dow Jones and Company, Inc. ,
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See Product Page
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User Rating: Amazon Sales Rank:#2736 |
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6 of 15 customers found the following review helpful:
 Can't "ship" it overseas, 2003-12-16
I tried to buy this package but in the ordering process was told that since I'm in New Zealand, the item cannot be "shipped" to my destination. Any system that maladroit deserves to choke on its own emissions -- and while it's probably more a reflection on Amazon than the Journal, someone at the paper should be more awake to these sorts of issues.
5 of 7 customers found the following review helpful:
 Minus 1 star for customer service, 2003-12-02
Customer service sucks, but i put up with it because you just can't beat the content.
10 of 16 customers found the following review helpful:
Slow & Overloaded Website, cannot cancel, 2003-10-21
Website is slow and overloaded. Sometimes takes minutes to get into site or to get an article to load up (this on a high-speed connection). WSJ always claims that it's a problem on my end, even though all other sites I go to load up in 2 seconds or less.Also, they go up on charges without warning. My original subscription was $29. Now it's $79, but they never warned that the charge was going to $79; they just charged my credit card.
12 of 14 customers found the following review helpful:
 Can't stop charges, 2003-10-03
You can only order the e-version by credit card. I gave them a credit card that would expire prior to my next renewal and surprise the WSJ managed to put thru a charge anyway. As stated in the other reviews there is nothing in the site labeled cancel subscription. So once they have your number- watch out, unless you are willing to spend a LONG LONG time on the PHONE (i.e. not computer) trying to get your charges reversed. I personally believe both items are purposeful, only taking a charge card and then offering no on line method to cancel the subscription. Customer service is a JOKE!!!!
3 of 8 customers found the following review helpful:
 best paper in the country!, 2003-04-03
Best business and best op-ed. I hope I dont have credit card probs!
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