1 of 1 customers found the following review helpful:
 No problems, 2007-01-09
Great service. Took longer than expected for product to arrive. Was in good condition and well packaged. Would use this seller again.
 Dissapointing, 2002-03-12
I have been using quicken for about three years now, and I recently upgraded to 2001. So far, I'm not impressed. Although Quicken's checkbook entry system is outstanding, most of the other features suffer from numerous drawbacks. The Tax Advisor is cumbersome to work with and has known problems with displaying information on the screen. As far as I can tell, Quicken also offers no updates once the tax year changes (other than forking over another 40 bucks or so for the 2002 edition), making the Advisor absolutly useless for planning your taxes beyond one year. The budget planning and debt reduction tools are not user-friendly and too simplistic to apply to real-world situations. Stock quote updates occasionally download invalid quotes (negative numbers, massive gains/losses, etc). The car price lookup service has no information on my 18 month old car, and the home price lookup is equally useless for the other 150 million of us who live in rural areas. Quicken is also a memory hog, and I've watched it continue to slow and bog down my system over time. The engineers better wake up and realize that as users enter more data over periods spanning years, the program must be streamlined to handle the increases in data. Come on, Intuit, this is a program for those of us who want to improve and learn about how our finances work. The 'massses' don't buy your product (most are oblivious to these things and like to stay that way), that's why we have AOL. So stop treating us like a mass market with all the ads. If this gets any worse, I'll be looking elsewhere for financial software.
5 of 5 customers found the following review helpful:
Great way to organize, 2001-08-15
I upgrade every year and this version wasn't a disappointment. The ability to track all aspects of my financial life has always been a focus, but this version is now helping me with the immediate future. Tracking bills, payments and deposits has never been easier and it is giving me more vision into what my family can and cannot do financially....
10 of 10 customers found the following review helpful:
 Why are we paying the same price to download?, 2001-08-05
I ordered and downloaded this version of quicken and discovered that all the multimedia parts are not included!! Had I known this, I would have ordered the real product with cd-rom instead. We can't use the self help movies because of the missing cd-rom disk. The rest of the program works fine, but I felt that the description of the download would state that certain files are not included. I would also like to see a price break as well. sprovost
7 of 7 customers found the following review helpful:
 Great product! Lots of improved features. Few annoyances., 2001-08-02
To all of those people who wrote so many negative reviews lately I can kindly say: JUST READ THE MANUAL!!! I mean the program's Help feature, which is really good and offers tons of useful information. Overall, I found the new look and features VERY intuitive and easy to use. Practically all the screens and charts are customizable, just practice using the RIGHT MOUSE BUTTON. Most views and reports (including Reconcile) can be conveniently sorted by different parameters. The big configurable buttons on top of the screen are really nice; I customized them so that I get anywhere I want with a single click. The tabs on the right are a little confusing at first, but when you understand what they really are, they do help you a lot; for example you can switch between different open tabs (like switching back and forth to Register when you are in Reconcile), or close all unused tabs to free up the memory. I have used all versions of Quicken since about 4 years ago, and I can tell you that they really try to improve things, NOT just add lots of useless features, as some people think. I know people who though so too, but after I urged them to sit down and LEARN those things -- they started using those features on a daily basis and they do benefit from them. I myself use about 60% of features and I think they simplify my personal finances a great deal. I agree that improvements since the last version look minor and not worth the price -- but just at the first glance! If you use Quicken a lot (like every day or so), you will soon appreciate the improvements. Investment portfolios, 401k and Tax-related features are only some examples. I'm not trying to say Quicken is perfect. That's why I gave them only 4 stars. They do have quite a few things to work on, like improving the Tax Advisor feature, developing their customer support (which is currently nonexistent), and so on. But overall, in my opinion, Quicken is the best, most intuitive and most comprehensive way to keep track of your family finances. And it is getting better.
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