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From:Linksys
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User Rating: Amazon Sales Rank:#481 |
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 Up 'n Running in a Snap, 2008-08-15
I purchased this router to replace an older Linksys router that finally failed after 7-years of uninterrupted service. I read many reviews that indicated problems with having to reset it often. I have hand none of those problems. Its been installed for about two months and I haven't had to reset it once. It has run and performed great! Some reports suggest it was "slow", but the only time I have experienced a slow-down was when it was peak internet use hours; thus I attribute it to the high volume on the internet and not the equipment. All this said, I opted to replace my old Lynksys router with a new one and found it to be reliable and responsive. It was easy to configure through the web-style interface and took very little effort to get it up and running. You should consider it too.
 Junk, 2008-08-03
I replaced my old BEFSR41 that was damaged by lightning with this newer revision. I have had nothing but trouble with connection problems on the modem side. I've read lots of similar complaints on the net. I have the latest firmware. The connection to the modem hangs, and to fix the problem you have to unplug the router, plug a computer to the modem, do some surfing to clear out the problem, then re-attach the router to the modem. Ugh!!!
Security online with Linksys, 2008-07-25
I find the Linksys routers to perform very well as an addition to a secure home network. I connect the BEFSR41 to the cable modem then connect the WRT54G inline to create a more secure network for my sensitive computers. I can connect my server to the first router in the DMZ and no bad traffic can reach the machines behind the second router. Both routers perform fast and I can't detect any latency.
Just what I needed., 2008-07-21
I had worked with one of these before.
I needed a router for my new home, and started looking around. Once again I find myself with a Linksys.
It is easy to administer, will handle logging in my DSL Modem (I am much happier with DSL then Cable) and has kept things running smoothly.
Oh, and I could not beat the price.
1 of 1 customers found the following review helpful:
I cannot configure my router. I cannot have my ISP configure my router. , 2008-07-19
Linksys EtherFast Cable/DSL Router with 4-Port 10/100 Switch (BEFSR41)
Heidi 28639 and another Linksys rep denied me help to configure my router, spewing forth a very long worded set of explanations stating that my BEFSR41 version 2/ serial number C2110f700813 is not longer supported. Linksys's web service has instruction which are UPSIDE DOWN in the "customer service" support drop down menu.
That is sloppy.
I had a Lynksys wireless router which broke due to Lightning in South East Florida. I liked it. I purchased another networking product from Lynksys and the customer service was so outstanding, I bought a THIRD product, this item.
I cannot configure this router. I cannot have my ISP configure my router. I can't access the instruction online as they are upside down. I was to hook up a Apple G3 OS10/Safariand a Windows Millenium/Mozilla Borwser. Both are Legacy items, yet both work.
This product had a high reputation, but I found out otherwise.
I buy and spend MORE for customer support, and do not want to hear wordy, bureaucratic non USA foreigners try to dissuade me from simple information. This review goes onto amazon.com, the Palm Beach Post and I going to purchase another product from another manufacturer, never to touch or recommend but dissuade other from using this manufacturer.
It is simply good customer service or not. Linksys is not equated with good customer service. My ISP was terrific- they couldn't help me, but they got to the point quickly.
I am attemting to return this product.
I have used many other vendors with much better customer service who are willing to take the customer's hand and help them.
This was a horrible, time consuming experience and a more than disappointing product. I wish that other's considering it may perhaps have better service than I did, and if they do feel comfortable, then buy it. If they read this review, they may feel that other reviews reflect other applications. I purchased this product as it was "plug'n'play" and easy to configure with another persons similar Legacy computers.
Chris
East Riviera Beach, Florida
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