3 of 5 customers found the following review helpful:
 my experience with this modem, 2001-03-15
I bought this modem because there was a $30 manufacturer mail-in rebate and because so many on this website praised it. Here are the problems I found with this modem:1. When I send a fax using the Rapidcomm software included on the CDrom, after a few hours I find nothing works; I cannot send another fax or even connect to the internet. errors "no dial tone" or "the port is already open". Worse, I cannot kill the offending processes because they pop right back up. Tried switching off/on the modem. Not even a computer reboot would do it. I actually had to power down/up the computer to make it work. 2. It would often disconnect me from the internet (my ISP is MSN). 3. The Internet update wizard meant to update the modem somehow cannot dial the 3Com server. So I went to the website usr.com to see if I could download upgrades but found the inf file for this modem is o.l.d.! (1998). I could not believe it. 4. What is worst is when I called technical support (case #1728933), I was on hold for one hour and hold your breath - there is no toll free number provided - it is a long distance call. 5. The uninstaller does not remove all files eg. file 'usrwiz'. So when you reinstall the Connections software, you have to know the specific file names to delete otherwise a reinstall will not work.
3 of 4 customers found the following review helpful:
 The Standard, 2000-10-27
Have been using this modem for business for 3+ years. We have had 3 failures out of 15 units in the past. USR swaps them out, no questions asked. Reliable connections, what more do you want? You cant go wrong with this one.
1 of 26 customers found the following review helpful:
no cable included, 2000-10-16
I chose not to purchase this item because it does not include the necessary connecting cable. This is like selling a toaster without the cord to plug it in.
21 of 21 customers found the following review helpful:
A fast, affordable, & reliable modem, 2000-08-16
I was having trouble with disconnects from my ISP (almost every 10 minutes) and they told me that my modem, a Rockwell HCF 56K, was notorious for disconnects with them. A reliable modem is important to me because I run a business here on the web, and when I need to do something I don't want to be disconnected. After shopping around I decided on getting a 3Com US Robotics External 56K Faxmodem. Installation of the modem was extreamly easy...just hook it up, restart the computer, and plug in play does the rest. I had to change my connection properties to use this modem though, but that was also simple. After dialing up I was amazed at the speed. With my old modem, it usually downloaded files at 2 to 3.5 Kilobytes a second (I know that is very bad, but that's how it was), and now my new modem downloads at 4 to 7 kilobytes a second! An amazing improvement! And I haven't been disconnected once.When you buy the modem you will also have to buy a cable, since it doesn't come with one. My cable is a Belkin DB9 Female/DB25 Male Modem Cable. This modem is a great choice, probably the best.
9 of 9 customers found the following review helpful:
The Best Modem I've Ever Had, 2000-08-02
"There are two types of modems: US Robotics and everything else..."PROS: Install is a breeze (it's great when Plug and Play really works). Connect speeds between 48000 and 52000 everytime (with no init string!). Great modem manager software. CONS: It did not come with a serial cable. I'd recomend this modem to anyone.
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Amazon Sales Rank:#7651