versaSRS HelpDesk 3.1.5
Date Added: Nov 17,2004
Last Update: Nov 17,2004
Price: USD 495
Rating:
Platform : WinNT4.x/2K/XPLast Update: Nov 17,2004
Price: USD 495
Rating:
Publisher: DEK Software International
ScreenShot: versaSRS HelpDesk
File Size: 9564 KB [Free download]
Technical Support: Click for technical support
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versaSRS HelpDesk description
An advanced, powerful and feature rich 100% web based customer support and help desk application.
Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling.Windows 2000, XP, 2003 Server compatible.
Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling.Windows 2000, XP, 2003 Server compatible.
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